Terms

General conditions for Symbion Membership:

The following conditions apply to Symbion Memberships created after 1 March 2018. Prices, fees, additional services, etc., can be found at any time at mit.symbion.dk, where you can log in with the email address you created with and your chosen password.

At the beginning of the agreement, the monthly fee for Symbion membership is 1495 DKK/month excl. VAT. In addition, there is a setup fee of DKK 995 excl. VAT which covers the creation of an access token, access to the Symbion community platform and the creation of a company profile on the Symbion website.

Prices are adjusted once a year.

Usage and services in Symbion membership:

Symbion membership is personal and may not be used by anyone other than yourself. Access to Symbion membership is managed through your personal access token/card.

If you lose your access token, please notify Symbion immediately by phone 3917 9999 or by email info@symbion.dk.

Symbion membership gives you 24/7/365 access to the primary location you have chosen, while you can use Symbion's other membership locations, within normal working hours 9 - 16.

Services:

Symbion puts its professional team at the disposal of Symbion membership companies. The staff will help the companies with a number of tasks, including:


The tenant also has the option to choose one or more services by appointment and for a separate fee, including:

Symbion reserves the right to adjust the offer and content of the Services without prior notice.

Payment:

Upon conclusion of Symbion membership, an agreement is also concluded for credit card payment of the monthly obligations. Payment of the monthly commitment is made on the first day of the month covered by the membership agreement, plus any consumption that occurred in the previous month.

Termination etc.

The Symbion membership agreement can be terminated with 30 days' notice to the first of a month. Upon termination of the agreement, the access token/card must be returned before 12 noon on the day the agreement expires.

General conditions for Membership in Symbion

If the tenant wishes to change its membership agreement and instead rent its own office at one of Symbion's locations, the tenant will be screened in relation to the focus areas at that location, so that the greatest possible value creation for the company and other companies in the community is achieved. This means that the tenant will only be offered to rent an office if Symbion believes that there are synergy effects in relation to the other companies in the community.

The Membership area is a common area from which many companies operate. Symbion therefore disclaims any liability in connection with theft or damage of equipment or other belonging to the tenant.

Your Membership is personal. You are welcome to invite guests to meetings in the meeting rooms, but you should not hold meetings with guests in the common area. You are responsible for the guests you invite into the coworking space. You are liable for any damage caused by your guests.

Furthermore, Symbion assumes no responsibility for temporary disruptions in the supply of water, heat, electricity and the like, as well as waste disposal, but is obliged to remedy such disruptions as soon as possible.

Symbion is obliged to keep the property insured against fire and building damage, including glass insurance both outside and inside, while the Membership is responsible for taking out all other insurance.

Terms of trade

Duration

As long as the membership is not cancelled, there will be a draw of 1495 DKK/per month from the registered card. Payment is made in advance. You can cancel your subscription at any time by contacting us by phone or e-mail, but no later than 8 days before the next draw.

Receipt

After registration, and at each draw, a receipt for payment will be provided by email until card expiry.
If your payment card expires, an email will be sent with a link to renew card details.

Payment card information

By signing up for automatic withdrawal, you authorise us to store all necessary payment card details for automatic debiting of your payment card. This information will be deleted when the agreement is terminated.

Price

All prices are exclusive of Danish VAT (25%) unless otherwise stated.

Delivery

Once the registration has been confirmed, the purchased services can be taken into use and therefore be considered as delivered.

Refunding

Subscriptions already started are non-refundable.

Complaint

Any complaints should be addressed directly to Symbion A/S.
For questions regarding your purchase, please contact Symbion A/S.


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